General conditions of sale

General Conditions of Sale

These General Terms and Conditions of Sale apply to all orders placed on the mybaby-kit.com website. By confirming your order, you acknowledge having read these General Terms and Conditions and accept them without reservation.

  • Seller Information

Business Name MyBaby-Kit

Legal Entity Name: M&B ADVENTURE LLC

Legal Form: New Mexico Domestic Limited-Liability Company (LLC)

State of Registration: New Mexico, United States

Status: Active

Registered Office / Registered Agent: Republic Registered Agent Services Inc.

1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110

Contact Email: contact@mybaby-kit.com

On all legal pages of this site (General Conditions of Sale, Privacy Policy, Returns and Refunds Policy, Legal Notices, etc.), the terms “MyBaby-kit”, “the MyBaby brand”, “we”, “our” and “the Seller” refer indiscriminately to M&B ADVENTURE LLC.

MyBaby-kit is a trade name/brand used by M&B ADVENTURE LLC for the operation of its e-commerce activities. Any mention of MyBaby-kit should therefore be understood as referring to M&B ADVENTURE LLC.

  • Order and Validation Any order placed on our site implies acceptance of the prices, product descriptions and general conditions of sale in force. MyBaby-kit reserves the right to refuse or cancel any order in the event of legitimate reason article L121-11 of the Consumer Code.
  • Prices and Payment Prices are displayed in euros, inclusive of all taxes, or in the currency of the country you are in at the time of purchase. Accepted payment methods are: credit card, Apple Pay, Google Pay, and PayPal. Payment is 100% secure through our payment provider.

MyBaby-kit reserves the right to modify its prices at any time, for any legitimate reason, in particular in the event of marketing, logistical or economic constraints (such as sales periods, changes in the cost of raw materials, etc.).

  • Delivery Delivery is free in mainland France.

Delivery times are estimated between 5 and 12 working days after dispatch.

Order processing and shipping takes place within 24 to 48 business hours after your purchase has been confirmed. A confirmation email will be sent to you once your order has been shipped.

MyBaby-kit cannot be held responsible for any delay in delivery attributable to the carrier.

  • Right of withdrawal In accordance with Article L221-18 of the French Consumer Code, you have 14 days from receipt of your order to exercise your right of withdrawal. To do so, contact us at: contact@mybaby-kit.com

Returned products must be intact, unused and in their original packaging (article L221-28 of the Consumer Code).

  • Return and Refund Policy You benefit from a 30-day money-back guarantee. Returns are only possible after validation by our team via email. All returned items must be in perfect condition. In the event of breakage or defect upon receipt, photo or video proof will be required. Return shipping costs are the responsibility of the customer, unless we made an error.
  • Legal guarantees In accordance with articles L.217-4 et seq. of the Consumer Code, you benefit from the legal guarantee of conformity and the guarantee of hidden defects
  • Contact Us For any questions regarding your order, our products or our services, you can contact us in two ways:

Via the contact form: available at the bottom of the page on our website mybaby-kit.com. Simply fill in the required fields.

By email: to the following address: contact@mybaby-kit.com

Our customer service is available Monday through Friday. The average response time is generally less than 24 business hours.

  • Personal data The personal data collected is processed in accordance with our privacy policy. It is never resold.
  • Applicable law and disputes These T&Cs are governed by French law. In the event of a dispute, an amicable solution will be sought. You can also request mediation at this address: https://ec.europa.eu/consumers/odr . Failing this, the French courts will have sole jurisdiction.